Online Return Policy
Hobart Parts will provide a full refund for parts that are returned new and unopened within 90 days of the invoice. Return shipping is the customers expense.Please Note: A $10 restocking fee may apply if the package has been opened. This will be determined on a case by case basis.
1. Parts Ineligible for Return
a. Parts returned after 90 days from the date of invoice.
b. Non-Cancellable/non-returnable parts or non-stock parts.
c. Hazardous materials or items having a shelf life.
d. Electronic boards or components that have been opened.
e. Commercial standard items (i.e.: Nuts, bolts, screws).
f. Parts not in the original packaging.
b. Non-Cancellable/non-returnable parts or non-stock parts.
c. Hazardous materials or items having a shelf life.
d. Electronic boards or components that have been opened.
e. Commercial standard items (i.e.: Nuts, bolts, screws).
f. Parts not in the original packaging.
Please Note: If ineligible parts are returned, credit will not be issued and parts will be scrapped.
2. Freight Issues and Missing Parts
a. All damaged or missing parts must be reported to Customer Service at 1-877-333-1863 or Customercare@hobartservice.com within 10 days of delivery.
b. If an inspection is required of the damaged shipment, all original packaging must be with the shipment at the original point of delivery to qualify for claim reimbursement.
Click here to start the return process
b. If an inspection is required of the damaged shipment, all original packaging must be with the shipment at the original point of delivery to qualify for claim reimbursement.
Click here to start the return process